You don't have a tools problem. You have a "who runs the tools" problem.
You've seen the pitches. AI phone answering. Website chatbots. Missed-call text-back. Inbox monitors that flag what nobody replied to. Thirty subscriptions that each fix one thing — with support in another time zone and a dashboard nobody on your team has time to learn.
The tools work. What's missing is the person whose job it is to make them work together, keep them running, and tell you what happened this week.
Right now, you have three choices.
Hire someone.
$70,000-plus, benefits, and now you're managing them. For a role that's 10 hours a week of real work.
Hand it to your office manager.
On top of everything else they do. It becomes the thing that never gets finished.
Keep doing it by hand.
Which is where you are now.
None of those is great. That's why this exists.
What you get instead
One person. Accountable. Tools included.
A dedicated Fractional Technology & Operations Lead — onshore, named, and reachable. We come in, map how your business actually runs, find the manual work that shouldn't exist, and remove it, one workflow at a time.
AI does the work. A person you know checks it and owns the result. Every week you get a written summary from that person — not a dashboard, not a bot.
Weekly report — samplewritten by your lead
Illustrative sample — format and length of the real thing.
The roles this replaces
One engagement, instead of these hires. If you were about to post one of these jobs, read this first.
Assess. Build. Run.
step 01
Assess
Two weeks. We interview your team, map the real workflows, and deliver a ranked roadmap: what to automate, in what order, and what each item is worth in hours and dollars.
step 02
Build
One workflow at a time. Fixed scope, documented, tested with your people before it goes live.
step 03
Run
We manage it. Daily AI digest, weekly human report, ongoing improvements. You never babysit a tool again.
The tooling comes with the person
Every engagement includes the tools that fit — installed, connected, and managed. You don't buy them separately.
Inbox & chat monitoring
A daily digest of what's still waiting on a reply — email, Teams, Slack.
Intake & document automation
Forms, quotes, onboarding paperwork, routine documents.
Reporting
The numbers you actually look at, delivered without asking.
Pick your starting point
Pricing is on the page on purpose — you should be able to qualify us from your phone. No hourly math: you buy coverage and outcomes, delivered by the same named lead.
Assessment
from$1,500
two weeks · one-time
- We map how the business actually runs
- Inventory of the manual work
- Ranked automation roadmap — hours & dollars per item
- Credited toward any retainer or build within 60 days
or book a 30-min call first
Project Build
from$4,000
fixed scope · one workflow
- One workflow, built end to end
- Tested with your team before live
- Documented and handed off
- For a thing done, not a relationship yet
Core
from$2,500/mo
your tools, run by a person
- Every tool installed, connected, and watched
- One improvement shipped every month
- Same-day response from your named lead
- Daily AI digest · weekly human report
Fractional Hire
from$4,000/mo
the IT or operations manager you were about to post for
- A named lead who owns your technology
- Applications, accounts, vendors, onboarding, your website
- Automation built in — not just support
- Senior IT specialists behind them for hands-on work
- Priority response · quarterly operations review
A $65,000 hire costs $7,000+ a month fully loaded. This is the same seat, plus automation, minus the overhead.
Fill the roleEmbedded
Custom
larger organizations
- Dedicated capacity
- On-site days
- Multiple departments
- A conversation, not a card
Fully-loaded hire estimate uses the common 1.25–1.4× multiplier on salary for benefits, payroll taxes, and overhead — a rule of thumb, not a quote.
Quick Start — $497, one-time
Pick one: a website chatbot, missed-call text-back, or AI phone answering. Installed in one working session, checked in on at 30 days. No subscription, no ongoing fee. If you want it maintained afterward, we'll talk about what that looks like.
See it working before you buy it
No case-study theater. Two live demos, running on the same AI we install for clients.
Show me my digest
Type what your business is. The AI writes the 7:00 AM digest you'd get if your automations were already running — the real format, generated in seconds.
Illustrative sample, not a promise. Takes a few seconds.
waiting for your business…
Ask the assistant anything
The chat in the corner of this site is the exact website chat in the Quick Start. Try to stump it.
Open the chat →Weekly report, written by a person
The sample above in "what you get instead" is the real format — what ran, what broke, what's next, whether you need to decide anything.
See the sample →Two weeks. A ranked roadmap. Credited toward whatever you do next.
Start with an Assessment →Who's actually doing the work
Digital Tech Team is led by Sean — a senior business systems analyst with 15+ years in enterprise IT, risk, and controls, currently serving the CTO organization of a top-10 US bank. MBA. PMP, ITIL, CSM, CSPO. CISSP in progress.
That background matters for one reason: automation that isn't documented, controlled, and owned by you is a liability. Ours is built the way a bank would expect it to be — and explained the way a business owner needs it to be.
Sean · Fractional Technology & Operations Lead · Parker, Colorado
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Fair questions
Is this an IT company?
Do I own the tools?
What if you get hit by a bus?
What industries do you work with?
Why not just buy the tools myself?
Is the person onshore?
What does "human in the loop" mean?
How fast can we start?
Start with the Assessment
Two weeks. A ranked roadmap of
what to automate and what it's worth.
Credited toward anything you do next. A couple of lines about your business is plenty — you'll hear back from Sean, not a sales sequence.
Got it — you'll hear from Sean.
Usually same day, always within one business day. Your note landed in front of a person, not a pipeline.
Skip the back-and-forth — pick a time that works and we'll talk through the Assessment.